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Tom Siebel receives apology from Judge Mittlesteadt   - 82 Minutes ago
Settlement After Losing Appeals in California Supreme Court and State Court of Appeals PALO ALTO, Calif.â??May 1, 2008â??San Mateo County Judge Carol L. Mittlesteadt has issued a public apology to Silicon
  
    



Microsoft Dynamics™ CRM Integration into the Contact Center   - 80 Minutes ago
Contact centers for service, support, sales, and marketing are continuously seeking ways to improve customer experience and operational efficiency. Integrating the Microsoft Dynamics CRM application into
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Racing Board bets on CRM   - 3 Hours ago
The New Zealand Racing Board, headquartered in Petone, is responsible for New Zealand racing and sports betting. The Board also coordinates the country's three racing codes - New Zealand Thoroughbred
  
    


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WIN delivers managed intranet service to enhance Vodafone Retail's customer experience   - 8 Hours ago
WIN Plc, innovators in interactive mobile entertainment and information announced it would provide a managed mobile intranet service for Vodafone Retail. The news and information service will allow two-way
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Customer Support Software   - 20 Hours ago
What Seems to Be the Problem? Self service gets a tune-up. Customers may always be right, but they can also be lazy. Many will never read a manual or take the time to pore over a long frequently-asked-questions
  
    



New Report: Customer Loyalty and Retention: Systems and Vendor Review   - 21 Hours ago
Customer Loyalty and Retention: Systems and Vendor Review NEW RESEARCH REPORT BY MERCATOR ADVISORY GROUP The proliferation of loyalty programs has made it more challenging than ever to develop programs
  
    


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CDC Software's Pivotal CRM Receives Industry Recognition for 12th Consecutive Year   - 10 Hours ago
-(T-Net)--CDC Software, a wholly owned subsidiary of CDC Corporation (NASDAQ: CHINA) and a global provider of industry-specific enterprise software applications and consulting services, today announced
  
    



Maximizer Software Receives Top Honors From Leading Analyst Firm   - 10 Hours ago
-(T-Net)--Maximizer Software (TSX:MAX ), a leading provider of simple, accessible customer relationship management solutions, today announced that Maximizer CRM 10 was selected by ISM Inc., CRM and Contact
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Operators Define Customer Care Values   - 12 Hours ago