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Salesforce.com treads fine line with InStranet buy
- 2 Hours ago
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Salesforce.com has continued to tread the fine line between building an ecosystem of partners and scaring away one with the agreement to buy InStranet, a developer of knowledge base software for customer-support
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Advancing knowledgebase performance
- 76 Minutes ago
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Talisma, a provider of customer interaction management software, has introduced Version 8.1 of the Talisma Knowledgebase, which includes significant enhancement to its search capabilities. Talisma reports
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