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Telepresence Solutions Help Organizations Enhance Customer Service, Performance
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7 Hours ago
Telepresence can be used in two ways today. Telepresence offers both a front-office and back-office application that can help organizations improve customer service, performance and operations. The back-office
The Critical Condition of Health Insurance Customer Service
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8 Hours ago
Most health insurance companies have plowed resources into self-service Web sites for their policyholders -- Web site portals that display page after page of details on coverage. A handful even provide
Making Experience An Integral Part Of Customer Service
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8 Hours ago
How Qwest Satisfies Customers With Web-Based Care with Michelle de Lussanet, Dan Wilkos This is a document excerptEXECUTIVE SUMMARY Service providers across categories face the challenge of providing
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BearingPoint Names Eileen Kamerick Chief Financial Officer
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86 Minutes ago
Eileen is extremely well placed to lead BearingPoints financial organization through what we view to be a significant phase in our business and corporate life cycle, said Harbach. She is well regarded
all 4 news articles >>
StrongMail Expands Channel Program with New CRM and IBM VAR Partners
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46 Minutes ago
REDWOOD CITY, CA, May 13 / MARKET WIRE/ -- StrongMail Systems, Inc., the leading provider of on-premise solutions for marketing and transactional email, today announced that it is has expanded its channel
all 1 news articles >>