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Support Strategies: Customer Experience Management
- 6 Hours ago
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Plus de livres blancs Date: Vendeur: Enregistrement: Enregistrement demandé Format: EXCEL Sujets Knowledge and Data Management, Customer Support Services , Data Mining - Analysis , Resources Mgmt. ,
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Debt management firms face scrutiny
- 18 Hours ago
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The OFT has launched a review aimed at cracking down on practices that are hurting consumers Debt management firms' online adverts, cold calls and customer complaint procedures are to be scrutinised by
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Social media going corporate
- 11/7/2009
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At a conference last month in San Francisco, Comcast CEO Brian Roberts credited an employee's use of Twitter with helping to change the cable giant's corporate culture toward customer service. Yet a recent
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Streaming Video? Forget Myka or Roku and Get Windows 7
- 11/7/2009
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We already know Netflix users are begging for easier ways to get streaming video to their TVs--Xbox, PS3, Roku, and Blu-ray players apparently aren't simple enough solutions. Instead, more and more people
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This LED lamp is powered by your phone line
- 21 Hours ago
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Sick of high electricity bills? Well, you know that the phone company is sending a bit of energy through their lines to power phones, right? Why not use that to your own sneaky advantage? This LED lamp
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Green Skyscraper Upgrades
- 11/7/2009
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The Taipei 101 building was once the tallest building in the world. However, the Burj Dubai took over that position and left the poor Taipei 101 with a severe case of identity crisis. To reassert their
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Bond rating agencies laud Mass. budget management
- 11/5/2009
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BOSTON -- Three major bond rating agencies are complimenting the fiscal stewardship of the Patrick administration. Fitch Ratings, Moody's Investor Services and Standard & Poor's all affirmed their credit
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Layar Augmented Reality App Hits 200th Data Layer
- 11/6/2009
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We've been following the development of Layar, the cross-platform smartphone augmented reality app-- because it just might be a model for the future of AR. Its utility has been zooming, and it just hit
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Air Filter Uses Plants to Filter Toxins
- 11/6/2009
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Two years ago, when this concept was first shown off, we never thought it had a chance. But this week, the Andrea air filter has finally gone on sale--for $199. The idea is simple enough: Plants naturally
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