<?xml version="1.0" encoding="iso-8859-1"?><?xml-stylesheet href="http://www.congoo.com/css/rss.css" type="text/css" media="screen"?><rss version="2.0"><channel><title>CRM News - Congoo</title><link>http://www.congoo.com/feed/newschannelsfeed.aspx?chid=1&amp;catid=1</link><description>News Feed for - CRM</description><item><title>The Future of Financial Force.com - How Salesforce.com Benefits, too</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96657359&amp;Channel_ID=1&amp;Category_ID=1</link><pubDate>2009-11-27T12:18:00</pubDate><description>Or, Why You Should Cut a Joint Venture with Your Cloud Platform Partner Last week, I spent some time with Jeremy Roche, CEO, of Financial Force.com. This is the new entity created by Saleforce.com and </description><source>ZDNet</source></item><item><title>Salesforce.com demos Service Cloud 2</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96648496&amp;Channel_ID=1&amp;Category_ID=1</link><pubDate>2009-11-27T09:52:00</pubDate><description>demos Service 2 - .co.uk Group Blog threats You are here: Recommend this video to other users Use this URL to link directly to this video Paste this code into your HTML to display this video on your site </description><source>ZDNet UK</source></item><item><title>For BI, Microsoft turns to SQL Server, SharePoint, ...</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96541812&amp;Channel_ID=1&amp;Category_ID=1</link><pubDate>2009-11-27T05:29:00</pubDate><description>Server, SharePoint, Excel focuses BI strategy on SQL Server, SharePoint, Excel CIO Midmarket Tips: focuses BI strategy on SQL Server, SharePoint, Excel 11.24.2009 Rating: --- (out of 5) Microsoft's BI </description><source>SearchCIOMidmarket.com</source></item><item><title>Senators Ask EC to Speed Up Oracle-Sun Probe</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96419188&amp;Channel_ID=1&amp;Category_ID=1</link><pubDate>2009-11-27T05:53:00</pubDate><description>The EC has been vocal about the $7.4 billion acquisition, saying it may be anticompetitive, and last week pushed the deadline for its review to Jan. 27 from Jan. 19. Some people familiar with the inner </description><source>CRMDaily.com</source></item><item><title>The man in charge of the City of Ottawa's communications and customer services department </title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96607152&amp;Channel_ID=1&amp;Category_ID=1</link><pubDate>2009-11-27T00:00:00</pubDate><description>Dennis Abbott, Ottawa's director of communications and customer services, was dismissed Wednesday night. Sources said he's expected to get a severance payment of close to $100,000 from the city. (CBC) </description><source>CBC</source></item><item><title>CRM: When Should Customer Service Run the Show?</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96302439&amp;Channel_ID=1&amp;Category_ID=1</link><pubDate>2009-11-27T00:34:00</pubDate><description>Not all customer service teams are really ready to take the reigns of a CRM system Tags: marketing, customer service, CRM CRM systems tend to have a wider user base across enterprise organizations than </description><source>CIO Australia</source></item><item><title>Brits prefer diy customer care from their banks... (Cellular News via TechNews AM)</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96656649&amp;Channel_ID=1&amp;Category_ID=1</link><pubDate>2009-11-27T12:18:00</pubDate><description>Cellular News13 hours ago Daily summaries of short news items relating to the mobile networks. Cellular News18 hours ago WiMAX vendor, Green Packet says that it has secured three separate deals with Eurasian </description><source>TechNews.AM</source></item><item><title>SAS ANZ announces skills certification program</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96645967&amp;Channel_ID=1&amp;Category_ID=1</link><pubDate>2009-11-27T09:12:00</pubDate><description>SAS Australia and New Zealand has announced the introduction of the SAS ANZ Certification program to formally recognise SAS skills primacy in key areas of business analytics. 24 November, 2009 15:35:00 </description><source>ARN</source></item><item><title>For the sake of Java, allow Oracle to buy Sun, says user group</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96656160&amp;Channel_ID=1&amp;Category_ID=1</link><pubDate>2009-11-27T12:07:00</pubDate><description>ersion The UK Oracle User Group (UKOUG) has sent a letter to the European Competition Commission in support of Oracle's $7.4bn deal to acquire Sun Microsystems. The commission is delaying approval of </description><source>Computer Weekly</source></item><item><title>EU and Oracle to meet soon on Sun deal</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96558792&amp;Channel_ID=1&amp;Category_ID=1</link><pubDate>2009-11-27T12:07:00</pubDate><description>in an attempt to win approval of the planned acquisition of Sun Microsystems, according toreports. The European Commission is delaying approval of the  $7.4bn deal because of concerns that the combination </description><source>Computer Weekly</source></item><item><title>4Most implements SAP Business One solution at Hydra-Quip</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96549351&amp;Channel_ID=1&amp;Category_ID=1</link><pubDate>2009-11-27T08:55:00</pubDate><description>Hydraulic and pneumatic systems and equipment specialist Hydra-Quip has discovered the power of ERP accounting and financial software to take business control, traceability, accuracy, transparency and </description><source>IT Web</source></item><item><title>Salesforce.com Brings Social to the Enterprise</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96638861&amp;Channel_ID=1&amp;Category_ID=1</link><pubDate>2009-11-27T07:32:00</pubDate><description>Dreamforce '09: The software-as-a-service pioneer unveils what it calls its fourth cloud -- the Collaboration Cloud -- as well as a product called Chatter. Page 1 SAN FRANCISCO â?? If there's anything </description><source>Destination CRM</source></item><item><title>Customer Service Is the New Research and Development</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96638843&amp;Channel_ID=1&amp;Category_ID=1</link><pubDate>2009-11-27T07:31:00</pubDate><description>The Wall Street Journal recently reported that research and development spending is holding steady in the current economic slump. According to the Journal, companies spent nearly as much on R&amp;D in Q4 </description><source>Destination CRM</source></item><item><title>Open Text Deepens Integration with SAP Solutions across ECM Suite with Content-Enriched </title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96637416&amp;Channel_ID=1&amp;Category_ID=1</link><pubDate>2009-11-27T07:13:00</pubDate><description>- ( ACN Newswire ) - Open Text(TM) Corporation (NASDAQ: OTEX), a global leader in Enterprise Content Management (ECM), today announced upgrades across its solutions portfolio in support of SAP(R) applications. </description><source>IT News Online</source></item><item><title>Briscoes saves with SAP</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96630253&amp;Channel_ID=1&amp;Category_ID=1</link><pubDate>2009-11-27T05:50:00</pubDate><description>Retail industry leaders EziBuy and the Briscoes Group have helped ease recessionary pressure by moving on to a tier one ERP SAP solution to improve business efficiency. Although both companies are reporting </description><source>TechDay.co.nz</source></item><item><title>Harrison And Star Hires Maryann Kuzel To Lead Crm Practice Area</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96624823&amp;Channel_ID=1&amp;Category_ID=1</link><pubDate>2009-11-27T04:52:00</pubDate><description>Harrison and Star announced today that Maryann Kuzel has joined the agency in a newly created position as senior vice president, managing director of customer relationship marketing. In this role, Kuzel </description><source>Pharma Live</source></item><item><title>Cloud9 from Informatica targets Salesforce.com and Amazon subscribers</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96620614&amp;Channel_ID=1&amp;Category_ID=1</link><pubDate>2009-11-27T03:05:00</pubDate><description>Trainers: Which animal are you? (3660 reads) 1 I'm a trainer - get me out of here! (1682 reads) Move over PowerPoint (1367 reads) 5 The love/hate trainers and technology debate (1143 reads) 5 Why corporate </description><source>TrainingZONE</source></item><item><title>SAP criticised for slow pace of innovation</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96489129&amp;Channel_ID=1&amp;Category_ID=1</link><pubDate>2009-11-27T00:23:00</pubDate><description>IT giant accused of sitting on new technologies that could help its customers Enterprise software giant SAP came under attack at this weeks SAP User Group for failing to share its innovations with its </description><source>What PC</source></item><item><title>Tecan Integrates SAP R/3 and Salesforce.com Using Magic Software's iBOLT Business </title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96458621&amp;Channel_ID=1&amp;Category_ID=1</link><pubDate>2009-11-27T11:45:00</pubDate><description>iBOLT to replace the medical high-tech company's existing integration platform and will be used in a number of further integration projects OR-YEHUDA, Israel, Nov. 25 /PRNewswire-FirstCall/ -- Magic Software </description><source>WOI-TV</source></item><item><title>Kilmarnock Collegeâ??s new customer services centre opens</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96587412&amp;Channel_ID=1&amp;Category_ID=1</link><pubDate>2009-11-27T08:17:00</pubDate><description>by Stef Lach, Kilmarnock Standard SCOTLANDâ??S education minister Fioan Hyslop was in Kilmarnock on Tuesday to open Kilmarnock Collegeâ??s new customer services centre. The cabinet secretary met with </description><source>Kilmarnock Standard</source></item><item><title>Microsoft Dynamics CRM Data Import and Migration Experience Redefined</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96323548&amp;Channel_ID=1&amp;Category_ID=1</link><pubDate>2009-11-27T08:26:00</pubDate><description>Data2CRM' redefines the user experience for data import and migration into CRM 4.0 Overland Park, KS (PRWEB) November 23, 2009 -- has made importing data into Microsoft Dynamics CRM 4.0 Fun, Fast and </description><source>PRWeb</source></item><item><title>DMC Software explain how CRM is a great support to businesses through the upturn</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96613646&amp;Channel_ID=1&amp;Category_ID=1</link><pubDate>2009-11-27T01:20:00</pubDate><description>Throughout the turbulent economic climate of the past year DMC Software, leading Sage Business Partner, have consistently touted Customer Relationship Management as the business tool to survive the recession. </description><source>I-Newswire</source></item><item><title>CRM and door drops form part of latest 2012 Olympics brief</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96662643&amp;Channel_ID=1&amp;Category_ID=1</link><pubDate>2009-11-27T13:06:00</pubDate><description>LONDON - The organisers of the London 2012 Olympics are seeking agencies across different disciplines, including CRM and door-to-door, to communicate transport changes around the Games. The Olympic Delivery </description><source>Brand Republic</source></item><item><title>KESC and Abacus Consulting sign agreement for SAP utility solutio...</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96549446&amp;Channel_ID=1&amp;Category_ID=1</link><pubDate>2009-11-26T08:27:00</pubDate><description>Company: Karachi Electric Supply (TKESF) Karachi Electric Supply Company (KESC) entered into an agreement with Abacus Consulting and Metro Resources Inc for the implementation of SAP Industry Solution </description><source>Zibb</source></item><item><title>Senior SAS/Stats SAS Analyst -Marketing Analytics-Insight Team-SAS</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96544566&amp;Channel_ID=1&amp;Category_ID=1</link><pubDate>2009-11-26T06:17:00</pubDate><description>Are you a SAS Analyst? Do you want to join one of the biggest SAS customer insight organisations in the world? (SAS/SAS) You will join a SAS marketing analytics team as a Senior SAS analyst and undertake </description><source>ZDNet UK</source></item></channel></rss>