<?xml version="1.0" encoding="iso-8859-1"?><?xml-stylesheet href="http://www.congoo.com/css/rss.css" type="text/css" media="screen"?><rss version="2.0"><channel><title>CRM News - Congoo</title><link>http://www.congoo.com/feed/newschannelsfeed.aspx?chid=69&amp;catid=1</link><description>News Feed for - CRM</description><item><title>Feature Shock: How New CRM Functionality Can Thwart Adoption</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96398266&amp;Channel_ID=69&amp;Category_ID=1</link><pubDate>2009-11-24T13:10:00</pubDate><description>Let's say you're a CRM vendor. Your constant mission is to provide users with what they need, and your biggest fear is that your competitors will be better at that than you are. How do you stay in front? </description><source>E-Commerce Times</source></item><item><title>C# SQL CRM  Developer London Ã?Â£50k</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96378098&amp;Channel_ID=69&amp;Category_ID=1</link><pubDate>2009-11-24T08:16:00</pubDate><description>.Net Microsoft CRM developer to work on an on-premises Microsoft CRM deployment. Work in an Agile or waterfall environment to develop the core platform. Integrate with existing team and drive forward </description><source>ZDNet UK</source></item><item><title>Hitachi Capital Invoice Finance announce new Head of Sales</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96385887&amp;Channel_ID=69&amp;Category_ID=1</link><pubDate>2009-11-24T12:16:00</pubDate><description>Hitachi Capital Invoice Finance last week announced plans to expand its invoice factoring business in the UK with the appointment of new Head of Sales</description><source>Factorscan BCR</source></item><item><title>Modera: Content software and customer relationship management company Modera to </title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96389083&amp;Channel_ID=69&amp;Category_ID=1</link><pubDate>2009-11-24T11:34:00</pubDate><description>(M2 PRESSWIRE via COMTEX) -- Content management system (CMS) and customer relationship management (CRM) software company Modera http://www.modera.com is to exhibit and guest speak at IMS in December. </description><source>TMC Net</source></item><item><title>New web-based platform said to improve customer service and lower operational cost</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96294583&amp;Channel_ID=69&amp;Category_ID=1</link><pubDate>2009-11-24T14:51:00</pubDate><description>WIN, a provider of interactive mobile entertainment and information services, today announced the launch of Enterprise Communicator, a new web-based mobile CRM communications platform said to be specifically </description><source>Mobile Europe</source></item><item><title>FUJITSU: Independent research firm cites Fujitsu as a Strong Performer in its Oracle </title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96316224&amp;Channel_ID=69&amp;Category_ID=1</link><pubDate>2009-11-24T12:27:00</pubDate><description>Set_Cookie( 'test', 'none', '', '/', '', '' (Get_Cookie( 'test')) else _uacct sfHover hidePopUp(which) _cfscriptLocation makeRequest(url) sendtofriend(el) (!emailCheck('emailFriendfrom', forname)) (!alphaCheck('Friendfrom', </description><source>TradingMarkets</source></item><item><title>Oracle Launches PeopleSoft Enterprise Financials And Supply Chain Management 9.1</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96288154&amp;Channel_ID=69&amp;Category_ID=1</link><pubDate>2009-11-24T08:56:00</pubDate><description>Enhancements in Financials and Supply Chain Management Help Reduce Operational Costs, Increase Productivity and Improve Compliance Redwood Shores, CA--(Marketwire) - Oracle (NASDAQ: ORCL) News Facts To </description><source>Purchasing Network</source></item><item><title>Exceptional Customer Service</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96367936&amp;Channel_ID=69&amp;Category_ID=1</link><pubDate>2009-11-24T03:57:00</pubDate><description>The following content was provided by The BookMasters Group and does not necessarily reflect the views of Publishers Weekly. As part of The BookMasters Groups commitment to book distribution, it offers </description><source>PublishersWeekly.com</source></item><item><title>Microsoft Dynamics ERP moves toward Azure cloud</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96360203&amp;Channel_ID=69&amp;Category_ID=1</link><pubDate>2009-11-24T02:05:00</pubDate><description>Not much was said publicly about Microsoft Dynamics business applications at the company's Professional Developers Conference last week, but the company did say -- separately -- that it is moving some </description><source>SearchITChannel.com</source></item><item><title>Effective customer management is the key to success in the current economic climate, </title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96398402&amp;Channel_ID=69&amp;Category_ID=1</link><pubDate>2009-11-24T13:13:00</pubDate><description>The relationship â?? or â??value exchangeâ?? - between the business and the customer is the key to organisations emerging from the current economic crisis stronger and more successful believes the customer </description><source>PRLog</source></item><item><title>How customer engagement goes far beyond CRM</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96403728&amp;Channel_ID=69&amp;Category_ID=1</link><pubDate>2009-11-24T15:19:00</pubDate><description>Tell a friend Marketers can dramatically strengthen customer relationships by going beyond CRM and customer satisfaction, and instead proactively engaging each customer to provide a better overall customer </description><source>The Wise Marketer</source></item><item><title>BMC Software and Salesforce.com announce cloud alliance</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96272769&amp;Channel_ID=69&amp;Category_ID=1</link><pubDate>2009-11-24T13:04:00</pubDate><description>(Source: Datamonitor)Enterprise management software provider BMC Software and enterprise cloud computing company salesforce.com have announced a strategic alliance to deliver IT management solutions on </description><source>I Stock Analyst</source></item><item><title>Kanimba Urges Financial Institutions on Customer Care</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96375399&amp;Channel_ID=69&amp;Category_ID=1</link><pubDate>2009-11-24T12:23:00</pubDate><description>Francois Kanimba, the Governor of the Central Bank has said that customer care in financial institutions is still lacking and requires more improvement. "Among things we discussed with the financial institution </description><source>Individual.com</source></item><item><title>Attenda: Attenda and Bluefin Solutions partner to deliver Affinity for SAP customers</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96387122&amp;Channel_ID=69&amp;Category_ID=1</link><pubDate>2009-11-24T11:11:00</pubDate><description>Attenda Limited, the Always On Managed Services company, today announced the launch of Affinity Service for SAP customers, a partnership with Bluefin Solutions to deliver end to end operational service </description><source>Individual.com</source></item><item><title>Better public service delivery with CRM</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96382664&amp;Channel_ID=69&amp;Category_ID=1</link><pubDate>2009-11-24T09:09:00</pubDate><description>Tags: citizen centricity efficient government process automation SAP  By Diane Fanelli, Senior Vice President, Industry Solutions, SAP Asia Pacific Japan | Nov 24, 2009 Login /  (free) to View the Full </description><source>Enterprise Innovation</source></item><item><title>Oracle gets more time to rethink Sun deal</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96301124&amp;Channel_ID=69&amp;Category_ID=1</link><pubDate>2009-11-24T08:00:00</pubDate><description>The MySQL database is run on open source code. Open source code gives businesses a relatively inexpensive tool to run their professional systems and services. At present, a license to use the code is </description><source>EurActiv.com</source></item><item><title>Salesforce retools its business-centric offerings with â??Chatterâ?? software</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96375095&amp;Channel_ID=69&amp;Category_ID=1</link><pubDate>2009-11-24T07:38:00</pubDate><description>In a move that reflects the retooling of its business-centric offerings, Salesforce. com - a high-profile San Francisco-based firm known for software it offers as a Web service - Wednesday introduced </description><source>TopNews New Zealand</source></item><item><title>Cadbury Uses JustEnough Mobile to Pioneer Mobile Field Marketing Solution that Boosts </title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96373491&amp;Channel_ID=69&amp;Category_ID=1</link><pubDate>2009-11-24T07:24:00</pubDate><description>JOHANNESBURG, South Africa--(BUSINESS WIRE)--Confectionery Company Cadbury is leading their industry by deploying an advanced mobile field marketing solution that empowers its mobile workforce with exceptional </description><source>Business Wire UK</source></item><item><title>Open Text deepens integration</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96257402&amp;Channel_ID=69&amp;Category_ID=1</link><pubDate>2009-11-24T07:26:00</pubDate><description>Open Text Corporation, a global leader in enterprise content management (ECM), today announced upgrades across its solutions portfolio in support of SAP applications. The upgrades increase customer value </description><source>IT Web</source></item><item><title>VIDEO: How Is Contact Management Different from CRM?</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96364849&amp;Channel_ID=69&amp;Category_ID=1</link><pubDate>2009-11-24T03:12:00</pubDate><description>Ramon: Customer relationship management or CRM is the business process and technology that helps you know more about your customers and helps you increase sales. We have with us today Yacov Wrocherinsky, </description><source>AllBusiness Champions of Small Business</source></item><item><title>Providing excellent customer service</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96364773&amp;Channel_ID=69&amp;Category_ID=1</link><pubDate>2009-11-24T03:11:00</pubDate><description>providing excellent customer service is a must, across all industries and businesses. For this to happen, attitudinal development is essential, which is not an easy thing to accomplish. The good news </description><source>Sri Lanka Daily News</source></item><item><title>Salesforce's Chatter Joins a Growing Social-Media Field</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96192599&amp;Channel_ID=69&amp;Category_ID=1</link><pubDate>2009-11-24T03:36:00</pubDate><description>Salesforce.com Chief Executive Marc Benioff has never been shy about trying to piggyback on other companies' momentum. On Nov. 18, he did it again through the introduction of a business collaboration </description><source>CIO Today</source></item><item><title>Flyte Systems implements airport info displays at Oracle and Lockheed Martin facilities</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96362621&amp;Channel_ID=69&amp;Category_ID=1</link><pubDate>2009-11-24T02:38:00</pubDate><description>Flyte Systems, the leading provider of airport travel information displays and digital signage content for the hospitality industry, digital signage companies, convention centers and related businesses, </description><source>TravelDailyNews.com</source></item><item><title>SAP set for vital KPI announcement</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96400599&amp;Channel_ID=69&amp;Category_ID=1</link><pubDate>2009-11-24T14:56:00</pubDate><description>Enterprise resource planning giant SAP is set to announce next month whether it has met a set of self-imposed targets which could give the green light to wide scale price increases for customers. SAP </description><source>Yahoo! UK and Ireland</source></item><item><title>Tips to Improve Healthcare Customer Service Across All Generations</title><link>http://www.congoo.com/news/addstorycomment.aspx?st=96287885&amp;Channel_ID=69&amp;Category_ID=1</link><pubDate>2009-11-24T03:57:00</pubDate><description>Former CEO of MinuteClinic Hosts Webinar Sponsored by The Beryl Institute DALLAS, Nov. 23 /PRNewswire/ -- WHAT: The Beryl Institute, the research and educational arm of The Beryl Companies, the nation's </description><source>Houston Business Journal</source></item></channel></rss>