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Time to Click and Drag Car Sales into the 21st Century
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Washington Post  | July 04, 2009

I had a dream the other night. Shopping for a new car, I logged on to a manufacturer's Web site. I found the model I wanted and clicked on my options. Days later, a deliveryman showed up with the car and the relevant paperwork. But then I woke up, back in the real world, where the only way to get a ...
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