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Technology, New Service Models, Vertical Expansion to Drive BPO StarTek CEO and
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Individual.com
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November 05, 2009
Technology, not only the search for talent, is emerging as one of three megatrends that will change the character of the business process outsourcing (BPO) industry according to StarTek (www.StarTek.com) CEO and President Larry Jones. Suggesting that "agents will be turbocharged on technology," Jone...
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