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Overview
Dawn A. Sconzo
1 Willow Terrace Verona NJ, 07044 (973-857-5575)dawn1513@yahoo.com
Qualifications:
Career History
Automatic Data Processing, Inc.
January 2006 - Present (Major Accounts System Consultant)
• Consistently supported 30 Telesales Inside Sales Managers (MAS, SBS and TotalSource) by providing technical assistance of client needs analysis and demonstration of product capabilities.
• Effectively assisted in training and development of new Inside Sales Managers by providing ADP knowledge and product training.
• Kept Inside Sales Managers abreast on product developments, competitive intelligence and HR and industry trends.
• Diligently assisted Inside Sales Managers with ROI and pricing.
• Researched and escalated client issues.
August 2000 - December 2005 (Enterprise Consultant)
• Conducted HR, BN & PR Analysis for existing & new clients implementing Enterprise HRMS & PayForce.
• Assisted & instructed client on how to best utilize the Enterprise & PayForce Systems to meet their business needs.
• Provided “Transfer of Knowledge” to clients in utilizing the Enterprise & PayForce Systems.
• Assisted clients with the set up of tables, security, data conversion, & testing.
• Assisted client in developing business procedures for use with the Enterprise & PayForce Systems.
• Troubleshoot system issues & questions from clients.
Lawson Software
September 1999 - August 2000 (Human Resources Application Consultant)
• Conducted application training in a classroom environment to clients using Lawson Software Human Resources Module.
• Worked with clients to determine how the set up of their company & other aspects of the product would impact their organization.
• Documented current business processes.
• Developed new business processes for use with the Lawson System.
• Presented various solutions to the project team when implementing the new software.
• System tested the Human Resources Module prior to going “Live.”
Morgan Stanley Dean Witter
February 1999 - September 1999 (Project Manager)
• Conducted planning meeting with all parties involved to gather pertinent data as it affects the project.
• Developed & managed a project plan that summarized the tasks, the resources, costs associated with the project & the duration of the project.
• Supervised progress of the team involved on the project.
• Conducted weekly project update meetings.
• Coordinated documentation of project procedures.
Salomon Smith Barney (formerly Salomon Brothers Inc)
May 1997 - January 1999 (Benefits Administrator)
• Managed retiree administration including monthly billing & payments, compiling & analyzing monthly headcount reports & assisting retirees with questions.
• Managed the 401(k) Retirement Plan including loans, withdrawals, rollovers, distributions, total loan payments, QDRO’s, wiring funds, loan/contribution true-ups, excess plan payments, calculating company match & guideline benefit amounts, calculating rates of return, consult & advise employees of their options with their 401(k) investment once they left the firm.
• Responsible for administering the Global Retirement Plan for international employees.
• Managed the Employee Stock Purchase Plan (ESPP) including sales, purchases, hardship withdrawals, stock/cash transfers & total distributions.
• Calculate pension plan payments & account balances.
• Respond & provide resolutions to employee inquiries & problems relating to medical, dental, life insurance, flexible spending accounts & brokerage accounts.
• Responsible for various special projects within the department from start to finish.
• Supervised & assigned part-time employee office tasks.
Applied Graphics Technologies
June 1993 - May 1997 (Human Resources/Benefits/401(k) Plan Administrator
• Managed employee 401(k) enrollments, contribution amounts, loans, rollovers, distributions and discrimination testing. Responsible for monthly billing for medical, dental and life insurance premiums.
• Managed COBRA & FMLA for over 1200 employees.
• Processed new hire, termination & salary increase paperwork, presented new employee orientation & conducted exit interviews.
• Responsible for one-on-one training on the Human Resources Information System (HRIS).
• Screened resumes & conducted phone interviews.
• Supervised temporary employees & summer interns.
• Managed the corporate fitness center which consisted or purchasing equipment, membership enrollment & employee orientation.
Education:
B. S. East Stroudsburg University
Rutgers University
Human Resource Management Certificate.
Fairleigh Dickinson University
Certified Employee Benefits Specialist(CEBS) Course One & Two.
Society for Human Resources Management
PHR
Skills:
• HRIS-ADP Enterprise, ADP PayForce, ADP Pay expert,
| Education |
East Stroudsburg University - United States / PENNSYLVANIA
BS - Health and Phys Ed 0 - 0
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