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Keith Shay     
Keith Shay

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Overview
Senior Management executive with 15 years experience as President and COO. Transformed two companies on the brink of failure into profitable businesses. Strategic mindset with a penchant for increasing sales, reducing labor costs and improving profits. Experienced in both union and nonunion environments. Results oriented leader focused on organizational excellence, and driven to exceed customer expectations. Cultivates employees by challenging them to excel, measuring their performance through quantifiable goals. A determined individual, passionate about building the right kind of organization.


Places I have worked
Ware-Pak, Inc. Since September 1997
10-99 employees
President
Transportation/Warehousing / Warehousing - 3PL
A privately held company providing warehousing services to the publishing industry. The full range of services included call center, order fulfillment, kitting and returns processing for over 80 publishers. The one hundred and seventy square foot facility houses 14,000 bay location and over 10,000 items. On an average day, ships 15,000 books to retail locations, schools, libraries, professional organizations and individuals. President, Chief Operating Officer • Changed the company culture to one of accountability resulting in a 50% reduction in labor cost as a percentage of revenue. • Implemented a RF (radio frequency) warehouse management system producing improvement in quality to the range of 99.95% accuracy. • Leader in the publishing industry to introduce a web portal providing real time access to all warehousing information relating to inventory. • Made a strategic decision to replace the largest customer representing 80% of the business; net result a 5 fold increase


Fort Transfer From May 1992 to June 1997
100-999 employees
President
Transportation Industry
A privately held company in the transportation and storage business. Transportation services include hazardous chemicals, hazardous environmental waste, liquefied petroleum gases, and agrochemical. The two and one-half million gallon storage facility is dedicated to agrochemical. Sales of $12 million. President, Chief Operating Officer • Managed daily operations as well as strategic planning to grow the company and develop its 120 employees. • Tripled profits over 5 years by implementing change at all levels and creating a common vision. • Grew sales 53% and tripled profits. • Increased owner’s equity from $1 million to over $5 million • Improved ROI from 9% to 22%

Education
University Of Missouri - United States / MISSOURI
B.S. - Business Administration 1971 - 1975











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