| Places I have worked |
NEW JERSEY DEPARTMENT OF LABOR AND WORKFORCE DEVELOPMENT Since November 2004
100-999 employees
Employment Services Interviewer/Job Order Developer
Human Resources
- Assist Employers with advertising current Job Openings with State of NJ web sites
- Interview customers of the Camden One-Stop Career Center
- Lead Re-Employment Orientation classes
- Provide and follow-up on employment referral information with customers and employers
- Network with employers regarding job orders and placements
- Conduct on-site and off-site positive recruitments
- Mentor new hires
- Office liaison for computer technical issue resolution of AOSOS and Microsoft office
applications
- Special project assignments as needed
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IBM GLOBAL BUSINESS CONSULTING From March 2002 to November 2004
5000 + employees
Training Developer / Technical Writer Consultant
Knowledge Management
- Planned, wrote and edited corporate instructor-led manuals, online documentation and end
user training materials to support custom designed SAP software development and
implementation.
- Developed publication in style appropriate to target audience at beginner or expert level.
- Provided leadership, training and technical support to team members, ensuring timely
completion of writing assignments.
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PRICEWATERHOUSECOOPERS, LLC From July 1997 to March 2002
5000 + employees
Training Developer / Technical Writer Consultant / Training Instructor
Knowledge Management
- Wrote, edited and delivered training materials for enterprise-wide, custom SAP software training initiatives delivered to a variety of audience skill levels
- Developed and edited training curriculum, visual course presentations, work instructions, quick reference guides and methodology documentation.
- Led Train-the-Trainer sessions and facilitated change management. Managed teams in the development of written training documents and website deployment.
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RESOURCES FOR HUMAN DEVELOPMENT, INC. From January 1996 to March 1997
10-99 employees
Graphic Designer/Administrative Assistant
Society
- Worked with program directors in the conceptualization, design and production of graphic print
materials for individual Social Services programs within the RHD family of services.
- Managed multiple tasks/priorities to complete assigned projects as scheduled.
- Developed company newspaper, continuing education course catalogue, brochures, and
logos.
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| Education |
Beaver College - United States / PENNSYLVANIA
Bachelor of Arts - English 1982 - 1984
Minor in Ceramics; Hockey, Softball
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Herkimer County Community College - United States / NEW YORK
Associate of Arts - Humanities 1980 - 1982
Hockey; Softball
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